1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars . and 5 stars for the detailed ratingof your order. Once you show us the screenshot of both 5 stars , we will give you a nice gift for your next order. 2. If you don\'t satisfied our porducts, pls contact us before you leave negative feedback or do the detailed rating. We guarantee we will 100% slove any problem for you
We use DHL,EMS or China Post Airmail to ship. We ship Monday to Saturday excluding holidays. Please send us an e EMS takes about 5-20 days. It can be tracked.mail BEFORE your payment if you wish to change shipping address. DHL takes about 3-15 days. It can be tracked. China Post Airmail takes about 15-40 days. Please note that this service cannot be tracked. The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay
If you are not 100% satisfied with the quality of your purchase from GERTU Fashion, you can return or exchange your items within 30 days from the delivered date.
Request: 1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
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